About Me
Results-driven Social Media Manager / E-commerce Support Staff with hands-on experience supporting e-commerce and retail businesses through social media management, customer engagement, and digital operations. Proven ability to handle customer inquiries, manage Facebook pages, assist with online sales tools, and create engaging content. Adept at working under pressure, meeting deadlines, and leveraging AI tools to improve efficiency and output.
Tiaong, Quezon
BSIT - Software Development
Professional Experience
TikTok Shop Virtual Assistant / Content Creator
Leggings Spot Online Shop
- Created short-form product videos using CapCut and Canva
- Managed TikTok Seller Center including product listings and order monitoring
- Supported live selling sessions and viewer engagement
E-commerce Support Staff
Mhem Green Online Shop
- Managed customer inquiries via Meta Business Suite
- Supported online sales operations using Pancake V2
- Processed deliveries via Flash and J&T Dashboard
Customer Service & Marketing Staff
Pro Sneakers – Candelaria Branch
- Managed and updated company's Facebook Page
- Executed online marketing efforts and promotions
- Utilized Zobaze Web Office for inventory tracking
Technical Skills
Social Media & E-commerce
Facebook Pages
TikTok
Meta Business Suite
Pancake V2
TikTok Seller Center
Content Creation
Canva
CapCut 🤖 AI-Assisted Productivity 📝 Content Writing
Technical Skills
HTML
CSS
JavaScript 🔧 Troubleshooting
Communication & Office
Slack
Discord
Microsoft Office
Education
Bachelor of Science in Information Technology
Major in Software Development
Pamantasan ng Lungsod ng San Pablo
San Pablo City, Laguna | 2022 - Present
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Ready to work together? Feel free to reach out!
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